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4 in 10 Companies Will Be Using AI Interviews by 2024

It's not news that artificial intelligence (AI) has permeated many aspects of our lives. AI has proven particularly useful for job seekers in crafting top-notch resumes and cover letters. Simultaneously, employers are beginning to leverage AI on their side of the table, indicating an exciting shift in the job market landscape.


In today’s rapidly digitising world, the adoption of Artificial Intelligence (AI) has become more pervasive in all facets of life. One area where this is particularly prominent is in the recruitment industry. Both job seekers and employers are increasingly leaning towards AI for building resumes, crafting cover letters, and even conducting job interviews.

Even before the necessities of the pandemic, there's been a paradigm shift from conventional, in-person interviews towards AI-run hiring interactions. In fact, a recent survey carried out by Resumé Builder projected that by 2024, approximately 43% of companies will harness the power of AI to carry out their hiring interviews. Such a shift, although fascinating, does raise an interesting question: Is the recruiter you're interacting with for your potential job position a person or a bot?

The rise of powerful AI tools like ChatGPT has facilitated this shift. Job seekers find themselves comfortably using such AI models to generate top-tier content for their cover letters and resumes. A simple instruction by the user can yield high-quality results in no time, allowing for seamless editing and customisation.

Supporting this shift, another survey by Resume Builder disclosed that 46% of job seekers utilised ChatGPT in creating their job application documents. A staggering 78% even reported increased company responses and interview opportunities when they utilised materials crafted via ChatGPT.

However, the use of AI isn't limited to job applicants alone. Companies and their hiring teams are utilising artificial intelligence more frequently to transform their approach to recruitment. Resume Builder's Chief Career Advisor, Stacie Haller, shared that hiring managers can often discern when ChatGPT writes an application. The AI's ability to craft impressive resumes is not perceived negatively, instead, it's compared to using a resume-writing service or online templates.

Furthermore, some hiring managers are not just accepting this practice, but embracing it. As mentioned above, Resume Builder predicts that by 2024, nearly 40% of corporate recruiters will leverage AI to conduct job interviews. Staggeringly, 15% expected to depend solely on AI for end-to-end hiring decisions.

But what does an AI-assisted interview look like? The implementation may vary across organisations. Some may incorporate text questions or video interactions that are later evaluated by either a company employee or an AI algorithm. Others may use AI to analyse a pool of candidates, identifying the most promising ones based on pre-fed qualifications.

Despite the many benefits, AI-led interviews could pose challenges for job seekers. The lack of human interaction might make it hard for candidates to gauge reactions and adapt their responses accordingly. For those who find themselves in an AI-driven interview process, whether text-based or via video, experts recommend treating the AI conversational bot as a human interviewer and practising extensively beforehand.

Undoubtedly, the integration of AI in recruitment processes, including resume writing and job interviews, is transforming the industry. However, as with any transformative change, it comes with challenges and opportunities. Adaptation and a learning mindset are the keys to navigating this new landscape.


If you are looking for support in building out the AI-first transformation of your Recruitment Process, then get in touch with pplbots today.

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