For Talent Acquisition Teams and Staffing Businesses

• It all starts with creating a bot persona and style that fits your brand and resonates with your candidates (and hiring managers/clients).

• From there, we use tried and tested conversational-led design to ensure an effective route to a natural user experience.

• Designing conversations is harder than you think. Unfortunately, most don't realise that. As another interface into your business and brand, you want to make sure that it's done properly. As an example, you wouldn't ask a recruiter to design and build your new website, so why expect them to design your chatbot? Good conversation design is the difference between a successful chatbot project and a failure.

• Which channel would your candidates communicate on and through which medium (e.g. do they use WhatsApp, Facebook Messenger etc., and is it voice, chat, video, or a mixture of all)? That's where we start here.

• And from there we get to decide whether to buy or build and, if buying, then whom should you be looking at as a technology supplier.

• Through our deep and wide-ranging partnerships and relationships with Conversational AI vendors (in and out of the recruitment technology circles), we can help you make the best vendor selection available in the market.

• Once selected, we can help manage the build/implementation project and get you ready to launch.

• They say a chatbot is never a finished project. We don't know who 'they' are, but this is correct. It's only after a chatbot is launched that you can really test it and with that comes a regime of post-launch reviews and maintenance.

• We can help with that - by being your maintenance partner so that your team can get on with their jobs, while you leave it to us to ensure your chatbot is a success.

Online or in-person, we can deliver seminars and training on:

• Introduction to Chatbots and Conversational AI in recruitment and staffing

• Conversation Design